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Customer testimonials

We ask our guests to comment on what they feel we do really well and what they feel we could improve on and here's what they had to say:

Everthing was perfect but the staff were better than that- so pleasant and smiling all the time. A big thank you to them. Mr and Mrs Boucher-Knaresborough- Feb 2013

Lovely room. Excellent Restaurant. Friendly attentive staff. Nothing we didnt like. This is our second visit and will certainly be back again. Mr and Mrs Tatters-Tyne and Wear-Feb 2013

We have had a most wonderful four days in Northumberland and particularly coming back to Waren House in the evenings to our warm welcoming room. Our stay could not have been more perfect. Thanks to your most friendly, attentive staff, fabulose food and lovely hotel.                                                               Mr and Mrs Crownshaw-Glos-Dec2112

Food, Accommodation, Staff all excellent in particular-spacious accommodation, clean,warm,lovely bathroom. Food, plenty of choice excellent value. Will recommend to friends. Mr and Mrs Widdowson-Notts-March 2013

Most liked- the friendly and attentive staff, beautiful room,excellent food.                             Least liked- there isn't a least liked-my pillows were very uncomfortable, so i asked for a softer one and one of the staff immediately obliged- thats what i call good service. Thank you for a very enjoyable stay. Mr and Mrs Boggis-Stockton on Tees-March 2013

Liked the decor but a little tired. Food fabulous, staff all friendly, gardens lovely, bathroom dated. Excellent room and hotel very clean. Nice complimentary goods in room. Liked all the locally sourced ingredients. Liked free internet. Staff and food have made this a very pleasant stay. Thank you   Mr and Mrs Hillock-Jarrow-March 2013

Excellent food and service, very informative welcome pack, beautiful house and gardens.     Mr and Mrs Thornton-West Yorkshire-March 2013

Quiet peaceful stay in a very comfortable hotel with excelent staff and good location, superbfood and restaurant. Excellent. thank you.                                                                     Mr and Mrs Dauds- West Yorkshire-Feb 2013